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Legal departments under growing pressure are re-thinking how work is done and by whom

Legal departments are facing growing pressure to optimize their operations, increase efficiency, and deliver value to the organization. This pressure has led to a re-evaluation of how work is done and who is responsible for performing certain tasks. Here are some key considerations and trends in this regard:

Task Allocation: Legal departments are rethinking how tasks and responsibilities are allocated within the team. They are identifying high-value, strategic work that requires specialized legal expertise and should be handled by in-house attorneys. On the other hand, routine and repetitive tasks that do not require legal expertise may be outsourced or automated, allowing attorneys to focus on more complex matters.

Legal Operations: Legal departments are increasingly adopting a legal operations framework, which involves streamlining processes, implementing technology solutions, and optimizing resource allocation. Legal operations professionals are responsible for managing the day-to-day operations of the legal department, identifying opportunities for efficiency, and leveraging technology to enhance productivity.

Technology Adoption: Legal departments are embracing legal technology solutions to automate manual processes, streamline workflows, and improve efficiency. Tools such as contract management systems, e-discovery software, and legal research platforms are being used to save time, reduce costs, and enhance the quality of legal work. Artificial intelligence (AI) and machine learning are also being leveraged for tasks like contract review, legal research, and document analysis.

Outsourcing and Managed Services: Legal departments are increasingly outsourcing certain legal functions or engaging with managed service providers. This allows them to leverage external expertise, scale resources as needed, and reduce costs. Outsourcing can include tasks like document review, legal research, compliance management, and contract management, among others.

Collaboration with Business Units: Legal departments are collaborating more closely with business units and stakeholders across the organization. This collaboration helps align legal objectives with business goals and ensures early involvement of legal teams in strategic decision-making processes. By working closely with business units, legal departments can proactively address legal issues, provide guidance, and mitigate risks.

Alternative Legal Service Providers (ALSPs): In addition to traditional law firms, legal departments are exploring partnerships with ALSPs, which offer specialized legal services at competitive rates. ALSPs can provide support in areas such as litigation support, intellectual property management, regulatory compliance, and contract management. Engaging ALSPs can help legal departments access specific expertise, gain flexibility, and manage costs effectively.

Professional Development and Training: Legal departments are investing in professional development and training programs for their teams. This includes upskilling attorneys and legal professionals in areas such as legal technology, project management, data analytics, and strategic thinking. By enhancing their skill sets, legal professionals can adapt to changing demands and contribute to the department’s overall efficiency and effectiveness.

In summary, legal departments are rethinking how work is done and by whom to meet the growing pressures they face. By optimizing processes, leveraging technology, collaborating with business units, and exploring new service delivery models, legal departments can increase efficiency, reduce costs, and deliver greater value to their organizations.

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