Matters we can assess

• Software licensing, SaaS, outsourcing and failed IT projects.
• Service failures, defective systems, service levels and liability.
• E-commerce, consumer rights and online platform disputes.
• Cyber incidents, information security and electronic evidence.

Legal assessment

We connect contractual obligations with technical records, incident reports and relevant regulation. Acceptance testing, security commitments, restoration obligations and a reliable audit trail may be central to establishing the facts.

First steps and relevant documents

Preserve logs, support tickets and written incident reports. Note when the issue started and what actions have been taken. For a suspected data breach, urgent security measures and reporting duties may require separate assessment.

• IT contracts and service-level agreements
• Tickets and technical reports
• Logs, screenshots and incident timeline
• Invoices, communications and loss records